Registering Complaints

If you are not satisfied with the care you have received, or if you think you have received inappropriate care, we hope you will let us know directly.  We are constantly striving to improve, and we value your input.  

Please Contact us


However, you also have the right to formally register a complaint with the Texas Medical Board if you think the care you received from us was inappropriate and deserves investigation.  Explained below is how complaints can be filed.

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, surgical assistants, medical radiologic technologists, non-certified radiologic technicians, respiratory care practitioners, medical physicists, and perfusionists may be reported for investigation at the following address:

Texas Medical Board
Attention: Investigations
1801 Congress Avenue, Suite 9.200
P.O. Box 2018
Austin, Texas 78768-2018

Assistance in filing a complaint is available by calling the following telephone number:


For more information please visit the Texas Medical Board website at:


To submit a complaint regarding a health care facility see the following information:

Complaint hotline: 1-800-458-9858, Option 5
Fax: 833-709-5735
Mailing address: 
Health and Human Services Commission 
Complaint and Incident Intake 
Mail Code E-249 
P.O. Box 149030 
Austin, Texas 78714-9030

For more information:


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